Effective Date: 2/21/2025
At ChinaVPNExpress.com, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it. By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect two types of information:
a. Personal Information:
This is information that can be used to identify you personally, such as:
Name
Email Address
Billing Information (such as credit card details or payment information)
Phone Number
b. Non-Personal Information:
This is information that does not directly identify you, such as:
IP Address
Browser Type and Version
Device Type
Pages Visited on Our Website
Cookies and Tracking Technologies (see section on Cookies below)
2. How We Use Your Information
We use your information for the following purposes:
To provide and improve our services (such as VPN packages, customer support, etc.)
To process payments and subscriptions
To communicate with you, including sending you important information about your account or transactions
To personalize your experience on our website and improve our offerings
To comply with legal obligations and enforce our Terms of Service
To analyze and monitor usage trends on our website to enhance user experience
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our website and improve your experience. Cookies are small files stored on your device that help us recognize your preferences, remember your login information, and analyze how users interact with our website.
You can choose to disable cookies through your browser settings, but please note that doing so may affect your ability to use certain features on our site.
4. Data Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following circumstances:
With Service Providers: We may share your data with third-party vendors, contractors, or service providers who assist in operating our website and providing services, such as payment processing and customer support.
Legal Compliance: We may disclose your information if required by law or in response to legal processes (e.g., subpoenas or court orders).
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
5. Data Security
We take the security of your personal information seriously and implement reasonable physical, technical, and administrative safeguards to protect it from unauthorized access, use, or disclosure. However, please be aware that no method of transmitting data over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal data.
Deletion: You may request that we delete your personal information, subject to certain exceptions (such as when we need to retain the data for legal or business purposes).
Opt-out of Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send.
To exercise any of these rights, please contact us at [Insert Contact Email].
7. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under the age of 13, we will take steps to delete that information as quickly as possible.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, along with the updated effective date. We encourage you to periodically review this Privacy Policy for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: [email protected]
